Training from behavior-woodmam
Thanking others for their help in a timely manner. It is a sincere emotional return to those who have given us help. Drinking from the source and knowing how to repay. There are many ways to show appreciation to others. There are verbal ones at the time, but they can also be accompanied by other forms of action, such as writing a letter of thanks or sending a gift in return. In the bus, someone to the elderly and infirm after giving up their seats, the other party did not even thank you to sit down, so that those who gave up their seats will always be a little uncomfortable, if you meet a few more times this situation, it is difficult to ensure that he will take the initiative to give up his seat, because people need encouragement. For the help of others, we have to say "thank you", so that others feel that their contribution is affirmed. This is a habit that everyone should have.
Listen patiently to others. When we talk to others, we tend to put too much emphasis on ourselves and put ourselves at the center of the conversation, and once we are not interested in the topic of others, we will have impatient mindset. In fact, learning to listen is also a learning experience. A person who is good at listening will often be a popular person, because listening can effectively bring people closer to each other, and at the same time can make people have a sense of trust in him. And in many cases, listening patiently is a good way to calm someone's anger, and it can often lead to a surprisingly smooth resolution of a dispute: a customer in a store bought a product that was not in good condition.
A customer bought a set of clothes in a store, but found that the top of the set of clothes faded and blackened the collar of his shirt. So he took the suit back to the store, found the clerk who had sold him the clothes, and told him what had happened. He tried to tell the story, but he was interrupted by the clerk.
"We've sold thousands of these clothes," the salesman retorted, "and you're still the first person to pick on them."
While the debate was raging, another sales clerk joined in and interrupted again.
"All black clothes fade a little at first," he said, "that can't be helped, that's the way it is with clothes of this price, it's the paint."
At this point, the customer became enraged. The two salesmen interrupted him several times, indicating that they had no intention of listening to his complaint. In addition, the first salesman doubted his honesty, and the second implied that he had bought a bargain. So the debate turned into a quarrel.
At this point, the manager suddenly approached, and his attitude was completely different. He listened to the customer's story from beginning to end, without saying a word. After listening, he admitted that he didn't know the cause of the problem and said frankly to the customer: "What do you want me to do with this suit? Whatever you say, I can do it."
Just a few minutes before, the customer was ready to tell them to keep the abominable suit. But now he replied, "I just want your advice on what to do with it."
And things worked out just fine. You can see how important it is to be patient and listen to what someone has to say.
Answer the phone politely. The telephone is one of the most commonly used communication tools in modern times, and since the two parties on the call do not meet and rely on their voices to communicate, it is especially important to be polite on the phone. Politeness on the phone includes many aspects, such as a polite tone of voice, polite phrasing, small aspects about politeness, polite addressing, etc.
In our daily life and work, we often encounter such scenes: some people call, regardless of who answers the phone, straightforwardly: "Hey, I'm looking for so-and-so." There is no greeting, no address, no "please", no thanks for the help of others, the tone is strong, overbearing. This makes the person who answers the phone feel that the other party lacks basic literacy and does not even understand the minimum of courtesy.
There is another scenario, just when everyone is concentrating on listening to the conversation, a series of cell phone ringing, disrupting everyone's thoughts, and the person answering the phone did not say "sorry", pick up the phone and start talking, everyone had to wait for him to finish the phone and then continue the conversation. This situation is also evocative in the movie "cell phone".
Other people either answer the phone or call, the voice is always loud, especially in quiet public places to make people annoyed, but he did not even notice.
Others often habitually hang up the phone harshly after making a call, making the person next to them feel that he is always angry.
Answering the phone politely is also one of the good habits one must develop. For our primary and secondary school students, because of their age, they usually do not answer the phone much, and if they appear to be rude on the phone, it will make the person on the other end of the phone more impressed with his rudeness.
Don't interrupt people at random. No one likes to have his or her words interrupted for no reason. But there are often people who fill this annoying role. Being a welcome listener and not interrupting is an important art of getting along with others. There are several ways that many of us teenagers interrupt conversations.
The first way is to interrupt.
Only children, lacking peers at home who share a common language, often eagerly interject themselves into adult conversations, and adult conversations are forced to interrupt as a result. A child who often interrupts conversations between adults can give the impression that he or she has no manners.
The second way is to keep running back and forth between adults.
Some people are often in a "people crazy" mood, and when they see guests coming to the house, they look very excited and always want to do something to get the adults' attention, so they often run around between adults and choose the place to play next to them. If the adults are having a more important conversation with each other, it is inevitable that they are often interrupted.
The third way is to "pick a fight" on purpose. When adults are having a long conversation with each other, some of them feel ignored in the background. At this time, the inner dissatisfaction will make them deliberately throw some small temper, or make some quarrel or even cry. The adult's conversation has to be interrupted.
In any case, it is not good to interrupt adults' conversations at will.
Do not spread the privacy of others. No matter what kind of collective a person lives in, it is ultimately his or her unique personality to show their own existence, since it is an independent individual existence, then everyone is more or less always inconvenient for people to know or do not want to know things, these things, is the privacy of others.
In Chinese traditional thinking, there is no respect for personal privacy for a long time, and in the eyes of some foreigners, they think that Chinese people seem to have no privacy to speak of, which is evident from many Chinese words, such as: gossip, road news, gossip news, Chinese people seem to take pleasure in discussing and spreading other people's privacy, as Eileen Chang once wrote: If one person tells you a secret, you don't have to tell another person. You don't have to tell another person, someone else must have told him.